How do your email updates make clients feel?
I’ve dealt with a messed up shoulder for years now, and just got turned on to this product and ordered it. Check out the auto email I received seconds later. How do you think this made me feel as a customer? How does this compare to the typical 99.9% of email updates and confirmations we send to OUR customers and partners?
Hi Trevor,
This is Dr. Michael Carroll, the Founder and Creator of the ShoulderReliever, and I gotta say...
All was quiet today in the ShoulderReliever warehouse until the intercom crackled to life:
“Listen up, people! We’ve got a new order for Trevor Hammond from ...”
….but no one could hear the rest of the announcement over the applause, cheers, and shouts of joy.
Cupcakes were broken out early. “Livin on a Prayer” blasted from the loudspeakers. Even James, our peak packer smiled—and James never smiles.
Simply put, everyone is thrilled you’re now a customer. Thank you!
Once we clean up our celebration mess, we’ll be working to get your order on its way to you ASAP.
We are so excited for you to experience shoulder pain relief with our simple exercise system.
PLEASE NOTE: Our warehouse is based in Michigan and processes orders every 1-3 business days - which means yours will be on its way very soon. We ship 2-day USPS and of course the shipping was free, that was part of our thank you for trusting us.
You will receive a separate e-mail with your tracking #
When your package arrives, it'll include our shrink-wrapped ShoulderReliever blue case with the 4 weighted balls, rotator handle with durable cord, our soft fabric night-time strap, plus the instruction guide!
If you have any questions, you can reach out to our customer support team at any time. Their info is down below.
E-mail us:
Or simply hit "Reply" to this e-mail!
Thank you, again!
We are so excited for you to live pain-free in 40 days!